Why isn't my profile photo appearing on the product? (if applicable)

Modified on Fri, Jul 7, 2023 at 1:50 PM

Not all sites include a profile photo. To determine if your site includes a profile photo, go to your profile. If there is not an option to upload a profile photo, your site does not include this functionality.


There are two common reasons a photo will not appear on a customized product. The first is that the photo is not approved. Go to your profile and scroll to your photo. You will see a “Status” indicator next to your photo. After the photo has been approved, the status will change from “Pending” to “Approved.”


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The second reason you may not see your profile photo on the customized product is that not all products are designed to include a photo.

 

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